MANGUPURA, balitourismnow.com – A remarkable half-day seminar was successfully held at Solia Legian on April 11th, 2026, organized by IHKA Bali BPC Kuta.
Carrying the theme “Kolaborasi antara Housekeeping dan Laundry: Bersama Meningkatkan Standard Pelayanan Hospitality,” the event brought together passionate hospitality professionals committed to elevating service excellence through stronger collaboration and shared expertise.
Set in the vibrant heart of Legian, the seminar created an engaging and professional atmosphere where participants explored the critical relationship between housekeeping and laundry operations—two pillars that significantly shape guest satisfaction and overall hotel performance.
This meaningful initiative was proudly supported by Leger Laundry, whose involvement underscored the importance of seamless integration between operational departments to achieve world-class hospitality standards.
One of the highlights of the seminar was the insightful session delivered by Sholikin Agus Riyanto, Director of Leger Laundry.
Through his presentation on “Laundry Knowledge,” he provided participants with practical, real-world insights into modern laundry management—from maintaining quality consistency and operational efficiency to adopting best practices that align with international standards.
His session offered not only technical knowledge but also strategic perspectives on how laundry operations can directly influence guest experience and brand reputation.
Equally inspiring was the session presented by Adhi Guna, CEO of The Kayon. In his talk, “Architecting Your Future: A Blueprint for International Growth,” he encouraged attendees to look beyond daily operations and begin designing their professional journeys with a global mindset.
His powerful message emphasized innovation, adaptability, and personal leadership as key drivers for success in today’s competitive hospitality landscape, inspiring participants to elevate their careers to international standards.
The seminar was attended by Executive Housekeepers and members of IHKA Bali, creating a dynamic platform for meaningful discussions, knowledge exchange, and professional networking.
Participants actively engaged in conversations that bridged operational challenges with innovative solutions, reinforcing the value of collaboration in achieving excellence.
More than just a seminar, this event represented a shared commitment to continuous improvement and industry advancement. It highlighted how synergy between departments, supported by knowledge and vision, can transform service delivery into memorable guest experiences.
Together, as one hospitality community, we continue to grow, innovate, and elevate the standards of service excellence—building a stronger future for the industry, both locally in Bali and on the global stage. [oma]